Travel Catering

Lounge Catering

Modern bar with wooden design and stylishly illuminated counter in an exclusive lounge at Vienna Airport

We see lounges as more than just waiting areas. We design airline, airport, and railway station lounges as brand spaces where orientation, calm, and service come together—implemented internationally across different premium service levels, from Business to First Class.

Woman enjoying coffee and cake in the Austrian Business Lounge with a view of the airport.

For us, lounges are hubs of hospitality, comfort, and brand experience—and we develop tailored concepts that bring together culinary excellence, service quality, and efficient operations.

2
Diamond
countries
4
Diamond
airports
21
Diamond
lounges
4
Diamond
million guests p.a.

Culinary journey

as brand experience.

Catering team prepares fresh food in the lounge at Vienna Airport

Hospitality
that connects

We see our role as more than just catering. From Business and Senator Lounges to First Class, VIP, and Executive Services, each lounge is a distinct brand space with specific requirements for the traveling guest. We translate these requirements into culinary and hospitality concepts that make brand identity tangible.

Priority Pass Excellence Awards 2025, award for Lounge of the Year, elegantly designed award on a table.
A waiter serves a menu to an elegantly dressed woman in a modern restaurant.
Hospitality that thinks ahead

The needs of the traveling guest are diverse and often subtle. Our goal is to anticipate them before they are even voiced. Thanks to the diversity of our brands and service levels, our teams are prepared to respond with flexibility and individuality. To live up to this ambition every day, we invest in training and development through the DoN Academy—shaping hosts who are exceptional both professionally and personally.

A hand reaches out to a plate of fried side dishes and herbs in a restaurant setting.
Authentic brand experience

Lounges are essential touchpoints along our clients’ entire travel guest journey. Our ambition is to design individual culinary concepts with outstanding service quality - concepts that explore new paths while translating each brand’s identity into an authentic, lived experience.

An elegant couple receives an award from a hotel employee in a modern interior.
Holistic solutions

We take a holistic approach to hospitality: from food & beverage, quality management, and equipment design to innovation and product development, as well as lounge management, cleaning, recruiting, and training - everything from a single source.

Elegant reception area in the VIE VIP Terminal with decorative flowers and stylish lighting fixtures.
Genuine partnerships

We rely on close collaboration and direct exchange. A dedicated point of contact ensures fast responses, flexibility, and joint problem-solving. This is how products and concepts evolve - growing through continuous dialogue with our partners.

Creating

experiences that matter.

Modern lounge with comfortable chairs and stylish lamps, ideal for relaxation and conversation in a tasteful room.
Fine dining dish with beet, kale and red wine in an elegant presentation. High quality gastronomic experience.
Priority Pass Excellence Awards 2025, award for Lounge of the Year, elegantly designed award on a table.
Modern lounge with wooden interior, elegant lights and comfortable seats for travelers.
A plate of light dessert, decorated with white chocolate bars, red powdered sugar and crumbles, on a white table.
Modern wood and stone counter with glasses and planters in a stylish, dark lounge interior.
Delicacy of fine food with truffles, served on an elegant plate with white wine in the background.
Elegant reception area in the VIE VIP Terminal with decorative flowers and stylish lighting fixtures.
Finely prepared plate with radishes, caviar and green sauce, served in an elegant ambience.
Modern reception hall with bar counter, seating areas and elegant wooden ceiling in a bright, inviting ambience.
A fine dish with chopped vegetables, enriched with herbs, served on a modern plate.
Delicious handmade chocolates with fine powdered sugar for a tempting presentation.
Elegantly laid table with fine food, glass of wine and a warm atmosphere in a restaurant.
Buffet area with fresh fruit, plates and an elegant café environment in a modern restaurant.
A glass of whiskey is poured from a bottle, surrounded by an elegant ambience and ice bucket.
Chef and waitress serve a dish together in the modern restaurant, smiling and friendly.
A hand holds a plate of fried food and garnishes it with fresh herbs at a buffet.
Fine whisky bottles on a modern shelf, including well-known brands such as Macallan and Glengoyne.
Lounge with seating and view of the airport, airplanes at the gate, relaxed travel atmosphere.
Woman with champagne glass in hand, background shows airport and Swiss Airlines airplanes.
A hand serves freshly prepared food on a plate, garnished with sauce in a cozy restaurant kitchen.
Modern lounge with dark leather armchairs, round coffee table and shelf; warm lighting, wooden slatted wall and TV with airplane picture.
Klassisches Käsefondue in rotem Fonduetopf auf Rechaud, mit Gabel eingetauchtem Brotstück und geschmolzenem Käse.
Modern lounge with comfortable chairs and stylish lamps, ideal for relaxation and conversation in a tasteful room.
Fine dining dish with beet, kale and red wine in an elegant presentation. High quality gastronomic experience.
Priority Pass Excellence Awards 2025, award for Lounge of the Year, elegantly designed award on a table.
Modern lounge with wooden interior, elegant lights and comfortable seats for travelers.
A plate of light dessert, decorated with white chocolate bars, red powdered sugar and crumbles, on a white table.
Modern wood and stone counter with glasses and planters in a stylish, dark lounge interior.
Delicacy of fine food with truffles, served on an elegant plate with white wine in the background.
Elegant reception area in the VIE VIP Terminal with decorative flowers and stylish lighting fixtures.
Finely prepared plate with radishes, caviar and green sauce, served in an elegant ambience.
Modern reception hall with bar counter, seating areas and elegant wooden ceiling in a bright, inviting ambience.
A fine dish with chopped vegetables, enriched with herbs, served on a modern plate.
Delicious handmade chocolates with fine powdered sugar for a tempting presentation.
Elegantly laid table with fine food, glass of wine and a warm atmosphere in a restaurant.
Buffet area with fresh fruit, plates and an elegant café environment in a modern restaurant.
A glass of whiskey is poured from a bottle, surrounded by an elegant ambience and ice bucket.
Chef and waitress serve a dish together in the modern restaurant, smiling and friendly.
A hand holds a plate of fried food and garnishes it with fresh herbs at a buffet.
Fine whisky bottles on a modern shelf, including well-known brands such as Macallan and Glengoyne.
Lounge with seating and view of the airport, airplanes at the gate, relaxed travel atmosphere.
Woman with champagne glass in hand, background shows airport and Swiss Airlines airplanes.
A hand serves freshly prepared food on a plate, garnished with sauce in a cozy restaurant kitchen.
Modern lounge with dark leather armchairs, round coffee table and shelf; warm lighting, wooden slatted wall and TV with airplane picture.
Klassisches Käsefondue in rotem Fonduetopf auf Rechaud, mit Gabel eingetauchtem Brotstück und geschmolzenem Käse.
Our customers
Austrian
Airlines
A woman with dark hair enjoys an elegant breakfast with a view of the city.
Explore
SWISS
International Airlines
Explore
Flughafen Wien
Chef and waitress serve a dish together in the modern restaurant, smiling and friendly.
Explore
Flughafen Linz
Linz Airport with flags of Upper Austria and Hamburg, air traffic tower in the background, symbolizes connection and mobility.
Explore
ÖBB Lounges
Modern seating landscape with red design elements in the ÖBB Lounge at Vienna Central Station
Explore
Austrian
Airlines
A woman with dark hair enjoys an elegant breakfast with a view of the city.
Explore
SWISS
International Airlines
Explore
Flughafen Wien
Chef and waitress serve a dish together in the modern restaurant, smiling and friendly.
Explore
Flughafen Linz
Linz Airport with flags of Upper Austria and Hamburg, air traffic tower in the background, symbolizes connection and mobility.
Explore
ÖBB Lounges
Modern seating landscape with red design elements in the ÖBB Lounge at Vienna Central Station
Explore
Modern lounge with stylish red chairs, wooden paneling and SWISS logo, ideal for relaxing moments.

SWISS Lounges – Zurich and Geneva

We operate all 12 SWISS International Airlines lounges at Zurich and Geneva airports—from Business and Senator to First Class. Across a total area of more than 7,000 m², we serve around 1.7 million guests each year.

Your contact person:

Tim Uebersax

Country Managing Director Switzerland

tim.uebersax@don-group.ch

Elegant man in a suit sits in a relax chair reading a book with a view of the airport.

Austrian Airline Lounges - Vienna

At Vienna Airport, we serve around 1.5 million guests across six Austrian Airlines lounges—from Business and Senator to the HON Lounge.

Your contact person:

Nikolas Baumgartner

Head of Lounges Airport Vienna

nikolas.baumgartner@don.at

Two chefs in a modern restaurant in Vienna prepare dishes while fresh ingredients and pots are visible.

Airport Vienna

At Vienna Airport, we operate the Sky Lounge and the Vienna Lounge. In 2024, the Vienna Lounge was awarded Global Lounge of the Year, followed by European Lounge of the Year in 2025. Both lounges stand for an effortless lounge experience, culinary diversity, and Austrian hospitality at an international level.

Your contact person:

Nikolas Baumgartner

Head of Lounges Airport Vienna

nikolas.baumgartner@don.at

Modern living room with green couch, TV, artwork on the wall and plants for a stylish atmosphere.

VIP Terminal (GAC) - Vienna

At Vienna Airport’s General Aviation Center, our team caters to restaurant guests, VIP lounge visitors, and on-site staff. The five newly designed VIP salons in the terminal, styled in a “Golden Heritage” look, combine Viennese charm with international flair and can be used both before departure and as conference spaces for business travelers.

Your contact person:

Nikolas Baumgartner

Head of Lounges Airport Vienna

nikolas.baumgartner@don.at

Air traffic tower with flags of Vienna, EU and the airport, with clear sky and daylight.

Airport Linz

As the exclusive catering partner at Linz Airport, we have been operating a diverse culinary offering in both the departures and arrivals areas since 2019. Whether it’s a snack before takeoff, culinary service in the VIP lounge, or catering for seminars, corporate events, and private celebrations—we design enjoyment tailored to every occasion.

Your contact person:

Georg Reichenvater

Regional Director Catering Linz

georg.reichenvater@don.at

Modern seating landscape with red design elements in the ÖBB Lounge at Vienna Central Station

ÖBB Lounges

At Austria’s main railway stations, we operate a total of six ÖBB Club Lounges. Rail passengers holding a First Class or Business Class ticket, as well as day guests, are welcomed in the lounges and served seasonal refreshments and snacks.

Your contact person:

Kiril Causevski

Head of Quality Management & IMS

kiril.causevski@don.at

More services

Rail
Catering

Thought through
train by train.

Airline
Catering

Culinary
precision
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